Support

Website, general

Palliative Directory is a people-focused service here to help people with serious illness find relief. We understand that patients require the best care and comfort so that is what we strive to offer. Therefore, anytime you need to find the best palliative care services, trust us to help.

Palliative Directory is made by the team and people who created the Orthodose app for Android, iOS, and desktop. The Orthodose app was our first service with free tools, advertising, and confidentiality, aimed purely to help its users, i.e. palliative care physicians. Seeing the success of the app and how much it helped users, we became passionate about helping palliative care patients too so we created another free, ad-free, secure service called Palliative Directory with the aim to help people looking for palliative care services in their area.

Our users can easily browse through the listings and search via location or name to find the right professional service that they’re looking for. All listings provide full contact details so connecting with the service is easier than ever.

No. The basic is the English version; we do our best to show everything in English. Furthermore, each other version shows the places that speak the given language. When you use the German version, for example, you will only find services that speak German. The services and institutions set also on which language – and for which language versions – they wish their services to be listed.

Palliative Directory is a non-profit website, founded by the Cabinet Medical Le Roseau Sprl. We want to avoid aggressive commercials on our website, but we are grateful of every donation and sponsoring from institutes and individuals. Please contact us if you wish to sponsor our website!

Yes, you can! Please like and follow us on social media, and share news about us!

If you are native on any of the languages of our website, we gratefully accept pro bono translations of service information. . Please contact us if you can help with translating!

We find that owls are wonderful birds and we like them a lot! They have extraordinary day and night vision and we would like to extend this as a metaphor to our services: if a palliative care support exists somewhere, you can trust the owl to find it.

Submissions

Services

Our directory service is completely confidential and free of charge. We are only seeking to help people. We don’t use ads nor do we collect user’s personal information or money; the only data we collect is collective user data for improving our website’s service.

Category: Services

We list inpatient units, hospital mobile teams, home care, day care and associations.

Category: Services

You can search by using the search boxes on the Home page and search by service type, exact name of institution or location. You can search by using the Near me function to search in your proximity. And you can also filter for service type by ticking the relevant box(es) next owls at the map. When choosing this option, please allow some time to the system to search, depending on your internet connection this may take a few seconds.

Category: Services

We use easy-to-understand image coding to indicate the type of services; each services type has a bird icon with different color related to it.

Category: Services

Inpatient unit is a palliative care service uniquely aimed at people who are in the last phases of an incurable disease. This service can be offered within a hospital, or in an independent institution, also referred to as “Hospice” in some countries.

Category: Services

The Inpatient units are indicated with the red bird icon in our directory. You can search selecting this service type from the list at Type of service, or by ticking only the box of the red owl next to the map. When choosing this option, please allow some time to the system to search, depending on your internet connection this may take a few seconds.

Category: Services

Hospital mobile team is a mobile team of professionals that visits patients across different hospital units. It is primarily staffed by nurses, psychologists and doctors.

Category: Services

The Hospital mobile teams are indicated with the blue bird icon in our directory.

Category: Services

Home care teams offer their services outside the hospital environment and visit patients where they live, whether this is in their private home or in a nursing home.

Category: Services

The Home care teams are indicated with the orange bird icon in our directory.

Category: Services

The day care center welcomes palliative care patients who are physically able to get out and about on their own during the day.

Category: Services

The day care centers are indicated by the green bird icon in our directory.

Category: Services

Association refers to an affiliation of health care professionals and volunteers who administer palliative care.

Category: Services

 The associations are indicated by the grey bird   icon in our directory.

Category: Services

A cluster marker – a circle – appears when care services are close to each other on a map. The number on a cluster indicates how many markers it contains. When you zoom into any of the cluster locations, the number on the cluster decreases until you see the individual markers on the map. Zooming out of the map consolidates the markers into clusters again. The color code of a marker cluster does not indicate the type of palliative care service, it depends on the number of items it contains..

Category: Services

Below the map, under the Legend that explain the meaning of the owls with different colors, you find the Near me button. When you click on it, the system shows you the available care units in your proximity. The Near me function is symbolized by the compass inside the search box, by clicking on it, you can activate or deactivate it. When the compass is blue, it means it active. Note please, that depending on your browser settings, you might have to allow to track your current location, the related question will appear separately in a small window.

Category: Services

It is probably because you have activated Near me earlier. Just unselect xNear me from the search results by clicking on the X. Or go back to the Home page and type another location to the search field on the right.

Category: Services

You can either select the type of service from the drop down menu on the top of the Home page, or you can tick the boxes of the related bird icons at the right bottom of the map.

Category: Services

Just click on the map to zoom in, then click on the bird sign to have the name and contact details of the service. You can also use the ADDRESS, CITY, COUNTRY search box at the top of the Home page. Just start typing the name of the country or city, and then select from the appearing list.

In case the location does not appear in the list under the box, just type it in and click on Search.

This is the most effective search, we advise to use this one.

Category: Services

We list services worldwide. You can refine your search by filtering on country, the nearest town, or the type of service requested.

Category: Services

To search by name you have to use the search field on the top of the Home page, in the middle. Because the name search only works with exact matches, it is advised to use search by location combined with filters by service type in order to have a quicker result.

Category: Services

Privacy and Data Security

We don’t use ads nor do we collect user’s personal information or money; the only data we collect is collective user data for improving our website’s service. Please check out our Privacy Statement for more information. Besides that, we use SSL by Comodo Certificate Authority – that is the reason you see the ‘https’ in our web address – in order to securely save all data.

Contact and Support

Please contact us and precise what shall be corrected.

Please visit our Support page for more useful information or contact us by filling out our Contact form.

We provide support on English and French. In case any support request comes in on other languages, we do our best to find a solution.

Account

Sure, you can add links to Linkedin and Facebook.

Category: Account

Yes, you can upload video files, and images, too. You can add up to 10 images in order to create an image gallery.

Category: Account

Since we are directory, we are giving palliative care professionals and businesses the opportunity to build their client base and business. Whether you have a palliative care hospital, voluntary care service, or palliative care company, you can post your listing with us for patients to easily find you.

Category: Account

Just click on New user? Register now under the login boxes, on the right hand side of the home page.

Category: Account

The registration and all of the listing opportunity is free. It is a free solution to expand your business’ exposure and visibility online.

Category: Account

Click on SUBMIT YOUR SERVICES after login, and fill out the requested information. Once you are ready with the content, please accept our terms and conditions, and save.

Category: Account

Yes, you can modify and update your information any time on the same page.

Category: Account

Yes, the website is available in English, Dutch, Spanish, French, German, German, Portuguese, Italian and Japanese. If you want to submit this listing in more than one language, please select the preferred languages from the list, and we will contact you once they are ready to complete your multilingual profile. We advise you to fill out the information about your services in your language, and we add it in English so as to optimize the directory and keep it the largest one worldwide.

Category: Account

Having your listing on our site provides more potential for customers. You can describe your business, add pictures, link your website for higher Google rankings, and enjoy being ahead of the online competition. Anytime patients search for palliative care givers in your business area, your listing will show up for them!

Category: Account

You can login here: login

Category: Account
Tag: login